StayBC Accommodation Partner Agreement

StayBC operates an accommodation referral, promotion, tourism information, and reservation-assistance service designed to connect travellers with independent accommodation providers.

The Partner authorizes StayBC to promote the Partner's property and refer potential guests to the Partner.

StayBC and the Partner are independent businesses.

Nothing in this Agreement creates an employment relationship, partnership, joint venture, franchise, or agency relationship between StayBC and the Partner.

StayBC does not own, operate, manage, or control the Partner's property.

The Partner is solely responsible for collecting all accommodation charges directly from the guest, including room charges, applicable taxes, deposits, incidental charges, damage charges, cancellation charges, and any other amounts owing in connection with the guest's stay.

StayBC does not collect or hold the guest's accommodation payment on behalf of the Partner.

The Partner is responsible for issuing any required receipts and processing applicable refunds.

For each completed reservation generated or referred by StayBC, the Partner agrees to pay StayBC a commission of: ______ %

The commission will be calculated on the room rate before applicable taxes, unless otherwise agreed to in writing.

No commission will be payable on applicable sales or accommodation taxes.

Unless otherwise agreed in writing, StayBC's commission becomes payable after the guest completes the stay and the Partner receives payment for the accommodation.

If a guest cancels without incurring an accommodation charge, no StayBC commission is payable.

If the Partner collects a cancellation or no-show charge from a StayBC-referred guest, the parties may agree that the normal commission applies to the accommodation portion actually retained by the Partner.

StayBC and the Partner agree to maintain reasonable records of reservations referred through StayBC.

The Partner agrees to accurately identify StayBC-generated reservations and provide StayBC with the information reasonably necessary to verify commissions owing, while respecting applicable privacy laws.

The Partner is responsible for providing accurate and current information regarding: Room rates and availability, Property photographs and descriptions, Amenities, Check-in and check-out policies, Pet policies, Accessibility information, Cancellation and refund policies, Deposits, Additional charges and fees.

The Partner agrees to notify StayBC of significant changes to information displayed through StayBC.

A booking inquiry or referral from StayBC does not constitute a guaranteed reservation until the Partner confirms the reservation.

The Partner remains responsible for ensuring that rooms offered to StayBC guests are actually available.

The Partner is solely responsible for providing the accommodation and all services associated with the guest's stay.

The Partner is responsible for maintaining all licences, permits, insurance, safety requirements, and other legal requirements applicable to its business.

StayBC may assist guests in communicating concerns to the Partner; however, the Partner remains responsible for addressing complaints relating to the accommodation, property, employees, facilities, charges, refunds, or services supplied by the Partner.

StayBC and the Partner agree to make reasonable efforts to resolve guest concerns professionally and fairly.

The Partner grants StayBC permission during the term of this Agreement to use approved property names, descriptions, logos, photographs, and other promotional material for the purpose of promoting the Partner through StayBC's website and marketing channels.

The Partner represents that it has the right to provide such material to StayBC for these purposes.

Participation in the StayBC network does not automatically qualify a property as StayBC Verified.

If StayBC introduces a verification program, the Partner must meet the applicable standards before displaying or advertising itself as StayBC Verified.

StayBC may publish factual property information and guest feedback and may make recommendations based on reasonable criteria.

StayBC will make reasonable efforts to treat Partner properties fairly and accurately.

Each party is responsible for its own acts and omissions.

The Partner is responsible for claims arising from the accommodation, facilities, employees, contractors, products, services, or operations of the Partner, except to the extent caused by StayBC's own acts or omissions.

Nothing in this Agreement excludes liability that cannot legally be excluded under applicable law.

The Partner agrees to maintain appropriate commercial insurance reasonably suitable for the operation of its accommodation business throughout the term of this Agreement.

This Agreement begins on: ____________________________

Either party may terminate the Agreement by providing 30 days' written notice to the other party.

Either party may terminate the Agreement immediately in circumstances involving fraud, serious safety concerns, unlawful activity, material misrepresentation, or a serious breach of this Agreement.

Commissions properly earned before termination remain payable.

Unless separately agreed in writing, this Agreement is non-exclusive.

The Partner remains free to advertise and accept reservations through its own website, telephone, other booking services, travel agents, or other channels.

StayBC remains free to promote other accommodation providers.

Both parties agree to handle personal and confidential information responsibly and in accordance with applicable privacy laws.

Guest information received through StayBC should be used only for legitimate reservation, customer-service, legal, and related business purposes.

Any material amendment to this Agreement must be agreed to by both parties in writing.

This Agreement will be governed by the laws of the Province of British Columbia and the applicable laws of Canada.

This Agreement represents the understanding between StayBC and the Partner regarding the matters described above and replaces previous verbal or written understandings concerning those matters.